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Operations Manager:
Plan,
direct, or coordinate the operations of
companies or public and private sector
organizations. Duties and
responsibilities include formulating
policies, managing daily operations, and
planning the use of materials and human
resources, but are too diverse and
general in nature to be classified in
any one functional area of management or
administration, such as personnel,
purchasing, or administrative services.
Includes owners and managers who head
small business establishments whose
duties are primarily managerial.
Occupation
Specific Tasks:
The tasks listed below are typical task
statements that are commonly required
for the occupation you selected.
Task
Description
| Determine
goods and services to be sold, and
set prices and credit terms, based
on forecasts of customer demand. |
| Determine
staffing requirements, and interview,
hire and train new employees, or
oversee those personnel processes. |
| Develop
and implement product marketing
strategies including advertising
campaigns and sales promotions. |
| Direct
and coordinate activities of businesses
or departments concerned with the
production, pricing, sales, and/or
distribution of products. |
| Direct
and coordinate organization's financial
and budget activities to fund operations,
maximize investments, and increase
efficiency. |
| Direct
non-merchandising departments of
businesses, such as advertising
and purchasing. |
| Establish
and implement departmental policies,
goals, objectives, and procedures,
conferring with board members, organization
officials, and staff members as
necessary. |
| Locate,
select, and procure merchandise
for resale, representing management
in purchase negotiations. |
| Manage
staff, preparing work schedules
and assigning specific duties. |
| Manage
the movement of goods into and out
of production facilities. |
| Monitor
businesses and agencies to ensure
that they efficiently and effectively
provide needed services while staying
within budgetary limits. |
| Oversee
activities directly related to making
products or providing services. |
| Perform
sales floor work such as greeting
and assisting customers, stocking
shelves, and taking inventory. |
| Plan
and direct activities such as sales
promotions, coordinating with other
department heads as required. |
| Plan
store layouts, and design displays. |
| Recommend
locations for new facilities or
oversee the remodeling of current
facilities. |
| Review
financial statements, sales and
activity reports, and other performance
data to measure productivity and
goal achievement and to determine
areas needing cost reduction and
program improvement. |
Detailed Work Activities.
| analyze
financial data |
| analyze
operational or management reports
or records |
| analyze
organizational operating practices
or procedures |
| analyze
sales activities or trends |
| assign
work to staff or employees |
| conduct
or attend staff meetings |
| confer
with other departmental heads to
coordinate activities |
| coordinate
production materials, activities
or processes |
| design
decorative displays |
| develop
budgets |
| develop
management control systems |
| develop
marketing strategy |
| develop
policies, procedures, methods, or
standards |
| develop
pricing strategy |
| develop
staffing plan |
| direct
and coordinate activities of workers
or staff |
| direct
and coordinate financial activities |
| estimate
product demand |
| evaluate
information from employment interviews |
| evaluate
performance of employees or contract
personnel |
| explain
rules, policies or regulations |
| hire,
discharge, transfer, or promote
workers |
| implement
staff policies |
| interview
job applicants |
| monitor
operational budget |
| oversee
execution of organizational or program
policies |
| provide
customer service |
| schedule
employee work hours |
| stock
or organize goods |
| supervise
advertising or public relations
staff |
| supervise
production workers |
| use
conflict resolution techniques |
| use
interviewing procedures |
| use
inventory control procedures |
| use
negotiation techniques |
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