| Analyze
expenditures and other financial
information in order to develop
plans, policies, and budgets for
increasing profits and improving
services. |
| Collaborate
with other managers and staff members
in order to formulate and implement
policies, procedures, goals, and
objectives. |
| Conduct
employee training sessions on subjects
such as hazardous material handling,
employee orientation, quality improvement
and computer use. |
| Conduct
investigations in cooperation with
government agencies to determine
causes of transportation accidents
and to improve safety procedures. |
| Develop
criteria, application instructions,
procedural manuals, and contracts
for federal and state public transportation
programs. |
| Direct
activities of staff performing repairs
and maintenance to equipment, vehicles,
and facilities. |
| Direct
activities related to dispatching,
routing, and tracking transportation
vehicles, such as aircraft and railroad
cars. |
| Direct
and coordinate, through subordinates,
activities of operations department
in order to obtain use of equipment,
facilities, and human resources. |
| Direct
investigations to verify and resolve
customer or shipper complaints. |
| Direct
procurement processes, including
equipment research and testing,
vendor contracts, and requisitions
approval. |
| Implement
schedule and policy changes. |
| Monitor
operations to ensure that staff
members comply with administrative
policies and procedures, safety
rules, union contracts, and government
regulations. |
| Monitor
spending to ensure that expenses
are consistent with approved budgets. |
| Negotiate
and authorize contracts with equipment
and materials suppliers, and monitor
contract fulfillment. |
| Participate
in union contract negotiations and
settlements of grievances. |
| Plan,
organize and manage the work of
subordinate staff to ensure that
the work is accomplished in a manner
consistent with organizational requirements. |
| Prepare
management recommendations, such
as proposed fee and tariff increases
or schedule changes. |
| Promote
safe work activities by conducting
safety audits, attending company
safety meetings, and meeting with
individual staff members. |
| Provide
administrative and technical assistance
to those receiving transportation-related
grants. |
| Recommend
or authorize capital expenditures
for acquisition of new equipment
or property in order to increase
efficiency and services of operations
department. |
| Serve
as contact persons for all workers
within assigned territories. |
| Set
operations policies and standards,
including determination of safety
procedures for the handling of dangerous
goods. |
| Supervise
workers assigning tariff classifications
and preparing billing. |
| adhere
to safety procedures |
| analyze
financial data |
| analyze
operational or management reports
or records |
| analyze
organizational operating practices
or procedures |
| assign
work to staff or employees |
| communicate
technical information |
| compile
information on findings from investigation
of accidents |
| conduct
or attend staff meetings |
| develop
budgets |
| develop
policies, procedures, methods, or
standards |
| direct
and coordinate activities of workers
or staff |
| direct
and coordinate highway transportation
activities |
| enforce
laws, ordinances, or regulations |
| estimate
time or cost for installation, repair,
or construction projects |
| explain
rules, policies or regulations |
| inspect
commercial vehicles |
| inspect
facilities to determine repair or
replacement needs |
| inspect
transportation equipment for damage
or defects |
| investigate
customer complaints |
| manage
contracts |
| monitor
repairs or maintenance to enforce
standards |
| negotiate
business contracts |
| negotiate
labor agreements |
| order
or purchase supplies, materials,
or equipment |
| oversee
activities related to dispatching,
routing, or tracking transportation
vehicles |
| oversee
execution of organizational or program
policies |
| oversee
work progress to verify safety or
conformance to standards |
| perform
safety inspections in transportation
setting |
| provide
customer service |
| provide
customer service in surface transportation |
| recommend
improvements to work methods or
procedures |
| recommend
purchase, repair, or modification
of equipment |
| recommend
solutions of administrative problems |
| resolve
customer or public complaints |
| resolve
personnel problems or grievances |
| review
traffic routing or control plans |
| supervise
clerical or administrative personnel |
| understand
technical operating, service or
repair manuals |
| use
conflict resolution techniques |
| use
established traffic or transportation
procedures |
| use
freight shipping or storage procedures |
| use
interpersonal communication techniques |
| use
knowledge of investigation techniques |
| use
local or regional geographical knowledge
to transportation |
| use
negotiation techniques |
| use
oral or written communication techniques |
| use
public speaking techniques |
