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Interview techniques
A
successful interview consists not only of well
prepared questions but also good interviewing
techniques.
A
good interviewer is one who stays relaxed and is
an interested listener.
Interview techniques can
also help you structure your interviews to find the
best employees.
First -- a
quick summary of what you should do - and
shouldn't do!
- Ask brief open- ended
questions.
- Ask only one question at
a time.
- Don't be afraid of
silence. Give the candidate time to
gather his/her thoughts.
- Don't worry if you fumble
a question. It will help the candidate
feel more comfortable with their own mistakes.
- Never interrupt with a
question. Instead write it down on a notepad
for later.
- Try to keep the
interviewee on the topic.
- Always be fully prepared.
Develop a simple
outline that covers general job duties.
- Always prepare all your
questions in advance. During the interview you
NEED to be paying ATTENTION to what each
candidate is saying, not lost in your mind
trying to come up with clever questions
to ask.
- Ask plenty of behavioral
based interview questions include to get a
more accurate picture of the candidate's
potential.
- Never ask an illegal
Question - so know which questions you can and
can't ask
Prepare in advance
By
failing to prepare,
you are preparing to fail.
Benjamin Franklin (1706-1790)
The interviewer with the best technique
have a secret. They prepare well in advance.
Prior to the interview, make sure you
understand the key elements of the position you
are looking to fill. Develop a simple outline that
covers general job duties. Screen the resumes and
application to gain information for the interview.
Standardize and prepare the questions you will ask
each applicant. In a nutshell: Do your homework.
Use a structure
The best interview follows a structured
process. This doesn't mean that the entire process
is inflexible without spontaneity. What it means
that each applicant is asked the same questions
and is scored with a consistent rating process. A
structured approach helps avoid bias and gives all
applicants a fair chance. The best ways to
accomplish this is by using behavioral based
questions and situational questions.
The Magic of Good Questions
'Chance
favors the prepared mind'.
Louis Pasteur
The essence of a good interview technique is to
have great questions to ask.
Also prepare your questions in
advance of the interview and know what information
you are looking to seek from the interviewee.
For example, note
the questions that come to mind when reviewing the
resume. However do not read your questions off a
sheet of paper during the interview.
Proper interview answers can help you determine the
abilities of the potential new employee. Try to
find previous experiences where the interviewee
showed initiatives which may help your company
succeed.
Other questions maybe geared towards determining behavioral
competencies of the interviewee. They can be
direct and to the point:
What are your weaknesses?
What are your strengths?
Or they can be based on previous experience:
What was the most difficult task you faced in college and
how did you accomplish it?
Give me some examples of goals you have set for yourself
and that you have accomplished.
Use behavioral based
interview questions
Behavior-based interviewing is an approach
that looks at past behavior as the best predictor of future performance.
For example, rather than asking, "What would you do if ..." one should ask, 'Tell me about a time when you.....
In
behavior-based interviewing, you
want to find out how people ACTUALLY behave rather
than their promise of how they will behave.
Remember: Just because people can give good answers and sound impressive
-- it doesn't mean they can DO what they SAY.
Examples
of behavioral based interview questions include:
- Give me an example when
you . . .
- Describe an incident
where you went over and beyond the call of
duty . . .
- Tell me about the time
you reached out for additional responsibility
. . .
- Tell me about the largest
project you worked on
(To create
thousands of instant behavior-based questions
specific for your interview this week - click here)
Let them ask Questions
--too!
Be sure to ask periodically or at the end of the interview
if the interviewee has any questions. Their
questions can let you judge the amount of interest
an employee has in your company.
Illegal Questions
Having a good interview technique also
means knowing what questions you can and can't
ask. Find out what the illegal interview questions are
beforehand so that you can avoid them. This way
you can avoid being discriminatory and avoid
potential law suits.
You're selling too!
Remember that selling is not just the interviewee’s task.
Your interview techniques should take into account
that you have to sell your company and the job
position. Tell them information about your company
during your interviews. Inform them about the
culture of the company and the job
responsibilities so that the interviewee can
decide if he wants to work there.
Remember not only are you trying to
determine the best applicant, but you also have to
convince the applicant that this is the best place
for them to work. Today's workers have many more
choices and job opportunities to choose from.
copyright
2005 interview
Questions
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